Residence Inn by Marriott West Springfield

This all-suite hotel in West Springfield is a 10-minute drive to the MassMutual Center, a multi-purpose arena. The hotel features suites with full kitchens, an indoor pool and full-service business center. Residence Inn by Marriott West Springfield offers spacious suites furnished with a seating and dining area. Each room is equipped with free Wi-Fi and cable TV with HBO. West Springfield Residence Inn has an indoor hot tub and a modern fitness center. Guests can visit the convenience store or use the free grocery shopping service. A full-service business center is also on site. Westover Air Force Base is a 20-minute drive from the Residence Inn by Marriott West Springfield and the Basketball Hall of Fame is 5 minutes away. The Quadrangle complex houses 5 museums, a library and the Dr. Seuss National Memorial Sculpture Garden. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In the event of an early departure, the property will charge you the full amount for your stay. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

• 24-hour front desk
• 24-hour security
• Air conditioning
• All plates, cutlery, glasses and other tableware have been sanitized
• Auditory guidance
• BBQ facilities
• Bicycle rental
• Breakfast takeaway containers
• Business centre
• Cashless payment available
• CCTV in common areas
• CCTV outside property
• Contactless check-in/check-out
• Delivered food is securely covered
• Designated smoking area
• Dry cleaning
• Emergency cord in bathroom
• Face masks for guests available
• Facilities for disabled guests
• Family rooms
• Fax/Photocopying
• Fire extinguishers
• First aid kit available
• Fitness
• Fitness centre
• Food can be delivered to guest accommodation
• Free WiFi
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Hand sanitizer in guest accommodation and key areas
• Heated Pool
• Higher level toilet
• Indoor pool
• Indoor pool (all year)
• Internet services
• Key access
• Key card access
• Kid-friendly buffet
• Laundry
• Lift
• Linens, towels and laundry washed in accordance with local authority guidelines
• Lower bathroom sink
• Luggage storage
• Mobile app for room service
• Non-smoking rooms
• Non-smoking throughout
• Outdoor fireplace
• Outdoor furniture
• Parking
• Parking on site
• Pets allowed
• Physical distancing in dining areas
• Physical distancing rules followed
• Picnic area
• Process in place to check health of guests
• Property is cleaned by professional cleaning companies
• Screens or physical barriers placed between staff and guests in appropriate areas
• Security alarm
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Smoke alarms
• Staff follow all safety protocols as directed by local authorities
• Swimming pool
• Tennis court
• Use of cleaning chemicals that are effective against Coronavirus
• Visual aids: Braille
• Visual aids: Tactile signs
• Wheelchair accessible
• WiFi
• WiFi available in all areas

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