Lotte New York Palace

Sitting in Midtown Manhattan across from St. Patrick’s Cathedral, the luxurious Lotte New York Palace Hotel nods back to its illustrious history as a 19th century landmark mansion while ushering visitors into the future. The hotel has become a modern marvel with 909 spacious rooms and suites, 176 of which have been newly renovated in the Tower portion of the hotel. Home to high-end dining, a traditional tavern, cocktail lounge and plenty of event space, don’t be surprised if you see celebrities walking around in this luxurious Midtown hotel.

• 24-hour front desk
• 24 Hour Laundry & Dry Cleaning Service
• 24-hour security
• 30K feet of event space
• Accessible bathroom
• Access to health care professionals
• Air conditioning
• All plates, cutlery, glasses and other tableware have been sanitized
• Assistive listening devices available
• ATM/banking
• ATM/cash machine on site
• Babysitting/child services (additional surcharge)
• Babysitting or childcare (surcharge)
• Ballroom
• Banquet hall
• Bar
• Beauty Services
• Braille or raised signage
• Breakfast available (surcharge)
• Breakfast in the room
• Breakfast takeaway containers
• Business center
• Business centre
• Cashless payment available
• Coffee house on site
• Coffee shop or café
• Complimentary House Car Service
• Complimentary Shuttle to Theater District (Tues Sat)
• Complimentary Shuttle to Wall St (M F)
• Concierge service
• Concierge services
• Conference center
• Conference space
• Contactless check-in/check-out
• Currency exchange
• Delivered food is securely covered
• Dry cleaning
• Elevator
• Evening entertainment
• Face masks for guests available
• Facilities for disabled guests
• Family rooms
• Fax/Photocopying
• Fire extinguishers
• First aid kit available
• Fitness
• Fitness centre
• Fitness facilities
• Fitness/spa locker rooms
• Food can be delivered to guest accommodation
• Full Service Business Center
• Full-service spa
• Garden
• Gift shops or newsstand
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Hand sanitizer in guest accommodation and key areas
• Health club
• High speed wired and wireless Internet access
• Internet services
• Ironing Service
• Laundry
• Lift
• Limo or town car service available
• Linens, towels and laundry washed in accordance with local authority guidelines
• Luggage storage
• Luxury Spa and Fitness Center
• Massage
• Meeting/Banquet Facilities
• Minimarket on site
• Mobile app for room service
• Multilingual staff
• Non-smoking rooms
• Non-smoking throughout
• Number of bars/lounges - 3
• Onsite Catering and In room dining
• Outdoor furniture
• Paid WiFi
• Parking
• Parking Garage
• Parking on site
• Pet friendly offerings (fee may apply)
• Pets allowed
• Physical distancing in dining areas
• Physical distancing rules followed
• Private check-in/check-out
• Private parking
• Process in place to check health of guests
• Reception hall
• Restaurant
• Safe-deposit box at front desk
• Safety deposit box
• Screens or physical barriers placed between staff and guests in appropriate areas
• Security alarm
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Shopping on site
• Smoke alarms
• Smoke-free property
• Snack bar
• Spa and wellness centre
• Spa facilities
• Spa services on site
• Spa treatment room(s)
• Spa/wellness packages
• Special diet menus (on request)
• Staff follow all safety protocols as directed by local authorities
• Steam room
• Supervised childcare/activities (surcharge)
• Thermometers for guests provided by property
• Tour desk
• Tours/ticket assistance
• Trouser press
• Use of cleaning chemicals that are effective against Coronavirus
• Valet parking
• Valet parking (surcharge)
• Wedding services
• Wheelchair accessible
• Wheelchair accessible path of travel
• WiFi
• WiFi (surcharge)
• Wine/champagne
• Wired Internet access - surcharge

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