Residence Inn by Marriott Chicago Downtown Magnificent Mile

This hotel in Chicago, Illinois is less than one mile from the John Hancock Observation Deck. The hotel includes a gym with cardiovascular equipment and guest suites with a kitchen. Spacious guest studios and suites at the Sonesta ES Suites Chicago Downtown Magnificent Mile are furnished with a seating area and provide free WiFi. They include a fully equipped kitchen and cable TV with HBO. Sonesta ES Suites Chicago Downtown offers an on-site cash machine and grocery shopping services. A business center with fax and photocopying services is also available. Watertower Place is less than a 5 minute walk from Sonesta ES Suites Chicago Downtown. The Magnificent Mile is 2 blocks away. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please contact the hotel for further details.

• 100% Non Smoking
• 24-hour front desk
• 24-hour security
• 24 Hour Security
• Accessible bathroom
• Access to fitness center
• Air conditioning
• Allergy-free room
• All plates, cutlery, glasses and other tableware have been sanitized
• Assistive listening devices available
• ATM/banking
• ATM/cash machine on site
• Auditory guidance
• Bar/lounge 1
• Beach
• Braille or raised signage
• Breakfast takeaway containers
• Business center
• Business Center + Services
• Business centre
• Cashless payment available
• CCTV Cameras and entry controls
• CCTV in common areas
• CCTV outside property
• Coffee/tea in common areas
• Complimentary high speed internet
• Conference space size (feet) - 496
• Conference space size (meters) - 46
• Contactless check-in and check-out
• Contactless check-in/check-out
• Delivered food is securely covered
• Dry cleaning
• Dry cleaning/laundry service
• Elevator
• Elevator/lift
• Express check-in
• Express check in and checkout
• Express check-out
• Face masks for guests available
• Facilities for disabled guests
• Family rooms
• Fax/Photocopying
• Fire extinguishers
• First aid kit available
• Fitness
• Fitness centre
• Fitness facilities
• Food can be delivered to guest accommodation
• Free breakfast
• Free newspapers in lobby
• Free use of nearby fitness center
• Free WiFi
• Gift shops or newsstand
• Grocery deliveries
• Grocery service
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Hand sanitizer available
• Hand sanitizer in guest accommodation and key areas
• Heating
• Higher level toilet
• Hypoallergenic, Allergy Friendly Rooms
• In-room accessibility
• Internet services
• Invoice provided
• Ironing Service
• Key access
• Key card access
• Laundry
• Laundry facilities
• Laundry services
• Lift
• Linens, towels and laundry washed in accordance with local authority guidelines
• Lower bathroom sink
• Luggage storage
• Meeting/Banquet Facilities
• Mini Market/Convenience Store
• Minimarket on site
• Mobile app for room service
• Mobility accessible rooms
• Non-smoking rooms
• Non-smoking throughout
• Number of floors - 19
• Parking
• Parking on site
• Parking on-site
• Pet bowls
• Pets allowed
• Physical distancing in dining areas
• Physical distancing rules followed
• Porter/bellhop
• Private parking
• Process in place to check health of guests
• Property is cleaned by professional cleaning companies
• Restaurant
• Roll-in shower
• Roll-in shower
• Rooms disinfected between stays
• Rooms sealed after cleaning
• Safe-deposit box at front desk
• Safety deposit box
• Screens or physical barriers placed between staff and guests in appropriate areas
• Security alarm
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Smoke alarms
• Smoke Detectors
• Smoke-free property
• Snack bar
• Snack bar/deli
• Staff follow all safety protocols as directed by local authorities
• Ten (10) meeting rooms
• Total number of rooms - 221
• Use of cleaning chemicals that are effective against Coronavirus
• Valet parking
• Valet parking (surcharge)
• Visual aids: Braille
• Visual aids: Tactile signs
• Wheelchair accessible
• Wheelchair accessible path of travel
• WiFi
• WiFi available
• WiFi available in all areas

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